Today in class we were assigned our "crisis" to discuss in our problem-solving task force. Our goal was to come up with a valid solution to address the issue, cover any concerns the public might have, investigate, talk with the media, and more. We only had about 20 minutes to discuss the issue with our group--and is it turns out, this was hardly enough time at all. Before today, I never really took the time to think about how much time, effort, and planning has to be put into finding a solution (or even a temporary solution) to an actual crisis. There were much more variables that had to be taken into account than I would have imagined. Thankfully, our collaboration allowed us to uncover some of these variables that I definitely would not have come up with alone. Our crisis dealt with the collapsed bonfire at A & M. While I understood that the school's liability aspect needed to be taken care of, I had totally neglected to think about the parents that would have needed to be contacted and the counseling services that should be provided.
This project changed my perspective on the way crises are handled, and the important role that the media plays in broadcasting information. I can only imagine how much coordination and networking it takes to cover all of these issues in real life!!
-Kristen Gilson
You're right. When crisis strikes, it takes everyone in an organization to help the organization pull through. It's a team effort!
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