This last few classes when we worked on the problem solving task-force it made me realize how problem solving works. I wish that we would have done this about a week ago, because I had an interview and one of the questions that the interviewer asked me was, "Tell me about a time when you used your problem solving skills?" At the time this was a very hard question and I was caught off guard because I really hadn't ever thought about how I actually use problem solving skills. But we use problem solving skills everyday! Whether its just to decide what to eat for lunch, or how to deal with your roommate. I never really thought about how important problem solving skills are and how much we actually use them.
The scenario that my group was given was about Texas A&M, the school was building a bond fire with huge logs for their homecoming game and there was an accident where the logs fell and many students were crushed and many died. Then our group was to come up with a plan on how to handle the situation. At first I was so overwhelmed with the problem and I felt bad(even though it wasn't real!) I don't think that I would be a good person to put on an actual problem solving task force for a real situation like this because I feel that my emotions would probably get the best of me. Haha! Anyways, so as the group and I really started to dig into the scenario we first identified what needed to happen as soon as possible then moved on to who needed to be addressed in the situation (parents, media, students, ect). Then lastly we thought of ways to keep something like this from happening again in the future. We went though it step by step basically, the problem solving skills came so natural to everyone in the group because we do these things on a daily basis, thank goodness the problems that we encounter everyday are not like this scenario and are not as intense.
So next time I have an interview question about problem solving I will have a much better answer for the interview than the last one.
-Amanda Wise
25 October 2009
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yes, the severity of the crisis can sometimes leave people momentarily paralyzed. I appreciate that you acknowledged the human tragedy and stopped for a minute to empathize with the victims. On the contrary, I think it's vital that any crisis team has someone like you because you will give a very human side to the containment of crisis.
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